Maintenance Agreements
Minor updates, along with email and phone support, are provided for a period of 10 days after a site is taken live. After the 10 days have passed, Client’s are strongly encouraged to purchase a Website Maintenance Contract at a cost of $100.00 per month.
A Maintenance Agreement includes the following:
- Up to 2 hours of basic site updates at no additional charge. This can include, but is not limited to, changes to site text, changes to site images and addition of links.
- Additional maintenance and major additions is billed at a discounted rate of $99.95 per page. This includes, but is not limited to, new pages of content or major changes to site navigation and overall structure. This price is discounted for maintenance contract participants.
- Updates will be completed within 48 hours (weekdays) when requested, but within 4 working days on average. Major changes will take additional time which can be discussed at the time of request.
You may cancel your Maintenance Agreement at any time, by giving one month’s written notice. A pro-rated refund will be given for any unused period of the advance annual payment.
In the absence of a maintenance agreement, any site updates or modifications will be subject to a $125.00/hour fee. There will be a 30 minute minimum charge for any updates ($62.50).
A Maintenance Agreement includes the following:
- Up to 2 hours of basic site updates at no additional charge. This can include changes to text, changes to images and addition of links.
- Additional maintenance and major additions or changes to a page are billed at a discounted rate of $45.00/hour. This includes new pages, new images, major changes to navigation and overall structure.
- Updates are generally completed within 48 hours.
- Unlimited Email and Phone support/consulting.
- You may cancel your Maintenance Agreement at any time, by giving one month’s written notice. A pro-rated refund will be given for any unused period of the advance annual payment.
- In the absence of a maintenance agreement, any site updates or modifications will be subject to a $65.00/hour fee. There will be a 30 minute minimum charge for any updates ($32.50).